J ____

Dick,

I work for an HVAC wholesaler that covers the entire state of Wisconsin. I call on retail contractors in seven counties. I am always looking for opportunities for them to improve their business by being able to deliver better customer service. What basic information can you give me that I can share with these contractors to get them started? This would be an awesome "add-on" opportunity for a technician on a service call or precision tune-up to present to his customer. And it would be something that would save the customer money, improve their comfort, and improve their indoor environment. That sounds like a grand slam to me! I would appreciate it if you can point me in the right direction so I can speak to my customers intelligently on this topic.

Thank you,

J** ******
M***** ********, Inc.

Tim Thomas

Fan Handler,
We are an HVAC dealer in SE Ohio and have installed several Fan Handlers. Our customers who have them absolutely love them. One of our outside salesman recently moved to a new home and decided to move his Fan Handler with him. In doing so, he lost the sensors. I've never had to purchase any parts for the Fan Handlers we've installed so I don't know any part numbers. His Fan Handler will be installed on a gas furnace with air conditioning. Can I order just the sensors or do I need to purchase a new Fan Handler unit. I'd appreciate any info you can provide with regards to this.

Thanks,

Tim Thomas
David White Services Inc
Purchasing Manager

Mike Bancroft

Living in South Florida, we keep our windows open all winter to enjoy the fresh air. They were open one Saturday in April of 2001 when we decided it was time to turn on the air conditioning. The temperature inside was 90 and it was very humid. My wife and I were in shorts and T-shirts and our clothes were dripping wet.

My business is the distribution of products to improve indoor air quality. I had purchased a FanHandler six months earlier because I was interested in distributing the product, but it had never got any farther than my desk. On that day I decided to install it as long as we were firing up the central air.

Dick Peters - To Mike Bellomo

Carrier Corp.
Att'n: Mike Bellomo
516 W. 34th St.
New York, NY 10001

Mike –

Here are two 277 volt test controls. The internal transformer is a 240 volt unit. It works well. Runs cool, et.. I should be getting some 277 volt transformer samples in soon. It shouldn't make any difference in the operation, but we have to get ETL to pass the unit.

Dick Peters - To Norbert

Hi Norbert -

I've revised one of our spec sheets covering the 120 and 240 volt models of the FanHandler controls to include the 277 volt models. This reflects our understanding as to where we are in the ETL listing process. My assumption is that we are very close. As you are aware, we are developing these controls at Carrier's request. Thus, these controls are not in our standard line.